This Platform is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.
Information We Collect
When you register or purchase a course, we collect your name, email address, mailing address, date of birth, and payment information. During course completion we collect course progress, assessment results, and identity verification data as required by state regulation. We also collect technical information such as IP address, browser type, and device information when you visit our website.
How We Use Your Information
We use your information to create and manage your account, deliver course content, issue completion certificates, and report course completion to the Virginia Department of Motor Vehicles where required. We also use your email address to send order confirmations, course updates, and certificate notifications.
Information We Share
We do not sell your personal information. We share your information only in the following circumstances:
- With your affiliated partner driving school (ERROR) for enrollment records and certificate issuance
- With the Virginia Department of Motor Vehicles upon course completion as required by state law
- With PayPal for payment processing — PayPal handles all payment transactions and we do not store your card or bank information on our servers
- With service providers who assist in operating the Platform, under confidentiality agreements
Cookies
Our website uses cookies to manage your login session, shopping cart, and to remember your affiliated partner school. These cookies are necessary for the website to function correctly. By using this website you consent to the use of these cookies.
Payment Security
All payment transactions are processed through PayPal. We do not collect, store, or transmit your credit card or bank account information. Please review PayPal’s privacy policy for information on how they handle your payment data.
Children’s Privacy
This website is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us and we will delete it promptly.
Virginia Consumer Data Protection Act (VCDPA)
If you are a Virginia resident, you have the right to access, correct, or delete your personal data, and the right to opt out of certain data processing. To submit a request, email ERROR or .
Data Retention
We retain your personal information and course records for a minimum of five years to comply with state regulatory requirements. You may request deletion of your account data at any time, subject to our legal obligations to retain certain records.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform following any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Platform Operator
This Platform is operated by Veeve LLC, doing business as virginiadriver.us. Veeve LLC partners with Virginia-licensed driving schools, including ERROR, to deliver state-approved driver training courses.
Contact
For privacy-related questions or data requests, contact ERROR at ERROR or reach Veeve LLC directly at .